Medical and dental offices
Patients looked after
Appointment requests, reschedules and new-patient calls, handled to your rules. Urgent calls passed to whoever is on call.
All calls answered around the clock
Northstar Answering answers your business line in your name, day and night, from Phoenix. Callers reach a friendly person, not a voicemail — and you get every message by text and email within seconds.
- Live answering, 24/7
- Messages to your phone and email in seconds
- Appointments booked and orders taken
What Northstar Answering does for your business
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Answer every call
A real person picks up in your business’s name, with the greeting you choose — weekdays, nights and weekends.
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Take messages and send them on
Who called, what they need and how to reach them, sent to your phone and inbox the moment the call ends.
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Book appointments, take orders
We work from your instructions and your calendar, so callers are booked in rather than asked to ring back.
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After hours and overflow
When you are closed, busy or on another line, calls come to us instead of voicemail. Urgent ones reach you straight away.
Law firms and property managers
Every enquiry captured
New enquiries screened and booked for a consultation, tenants’ repair calls logged and sent on. Nothing lost to a voicemail.
Trades and home services
Jobs, not missed calls
Emergency call-outs sent to your on-call technician, quotes booked into the next free slot. You keep working; we keep the phone.
Your calls, at a glance
Every call and text is kept as a record: who rang, for which business, who answered and how it ended. Today’s figures add up as the day goes on.
Answering in three steps
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Forward your line
Send your business number to us all the time, after hours, or only when you do not pick up.
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Tell us how to answer
Your greeting, your instructions and who to reach for what. We write the script with you.
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Get every message
Each call ends with a message to your phone and email, and a record you can look back on.
Never miss a call again.
Tell us about your business and how you would like your calls answered, and we will take it from there.
Start your free trial
- Roosevelt Row, Phoenix, AZ
- Get directions
- (602) 555-0106